Returns

LOD accepts returns within 14 days from the date of delivery. All returned products must be in new, unused condition in their original package. We reserve the right to refuse returns that do not match these conditions. 

HOW TO PROCEED WITH YOUR RETURN

Send an email at mail@losobjetosdecorativos.com for further instructions.

The shipping costs will go by the customer.

Returned items will be carefully checked. When the product is in perfect conditions the corresponding amount will be paid in the following 3-4 days.

EXCHANGES

We do not offer exchanges for any other model, colors or product. If you would like to do so, you should purchase it again and then send the previous product as a return.

DAMAGED OR FAULTY GOODS

If you received damaged item:

Contact mail@losobjetosdecorativos.com for further instructions.Once the item is received, we will carefully check it. If we consider the article is damaged we will proceed to change it within 7 days after receiving it. In case of being out of stock the amount will be refunded within 7 days. In all cases of return by damage, shipping costs will be covered by Los Objetos Decorativos.